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No Refund & All Sales Final Policy

 

 

Effective Date: 08/11/2025

Last Updated: 08/11/2025

 

Thank you for choosing The Creative Ana for your business retreats, programs, and creative resources. We are committed to providing you with unique, high-quality experiences and materials.

 

By completing your purchase, you acknowledge and agree to the following terms:

 

 

 

1. All Sales Are Final

 

 

All purchases made through The Creative Ana — including but not limited to retreats, workshops, courses, programs, and downloadable resources — are one-time purchases and are non-refundable.

 

 

 

2. No Cancellations or Refunds

 

 

Once your order is placed and payment is processed, it cannot be canceled, refunded, or credited toward another product, service, or event.

 

This policy applies to:

 

  • Change of mind

  • Scheduling conflicts

  • Non-use of purchased service or product

  • Dissatisfaction with the content or results (though we always strive to exceed expectations)

 

 

 

 

3. Transfers

 

 

If you are unable to attend a retreat or event for which you have registered, your ticket may be transferred to another person. This transfer must be requested in writing at least 5 days before the event start date and is subject to approval by The Creative Ana.

 

 

 

4. Digital Products

 

 

All digital products, including templates, guides, and course materials, are delivered instantly and therefore are not eligible for returns, exchanges, or refunds under any circumstances.

 

 

 

5. Force Majeure

 

 

In the rare event that The Creative Ana must cancel or reschedule an event due to circumstances beyond our control (e.g., natural disasters, venue issues, illness), we will offer a rescheduled date or alternative access to the program. Monetary refunds will be issued.

 

 

 

6. Agreement

 

 

By making a purchase from The Creative Ana, you agree to this No Refund & All Sales Final Policy in full. If you do not agree, please do not make a purchase.

 

 

Contact Us

If you have any questions about this policy, please contact us at:

 creative@ana-naranjo.com

 www.thecreativeana.com

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